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Online Media Planning 101: What
You Need To Know
by Steve Latham
By now, everyone knows the Web is
for real. Online purchasing is
already up 33% in 2006 and online advertising is expected to grow
more than 30% this year. But if you ask most marketers about online
media planning, you’re likely to get a confused look, followed by
"we’ve heard of it, but don’t know much about it." Despite the
rapid
growth in online advertising, very few marketers have experience or
insights into online media planning. There’s a reason for that. But
before we look at today’s environment, let’s take a quick look back
at traditional media planning.
It used to be much simpler to
advertise. You could reach 80% of U.S.
consumers by advertising on primetime, network-syndicated TV.
Outside of TV, Radio and Local or National Print Ads, advertisers
didn’t have a lot of options. Nor did they need them as they could
reach most of their audiences through these media outlets.
Today, such mass reach requires a
much broader strategy as consumer
preferences for media have exponentially widened. Despite the
change, media planning fundamentals remain the same - reach the
right person at the right time with the right message. Online media
offers today’s marketers an unparalleled opportunity to achieve
these goals in an efficient, measurable way.
We define "online media
planning" as the process of determining
where, when and how to advertise online, based on your target
audience, objectives and budget. The market for online media
planning is relatively new, growing quickly and changing rapidly.
While purchasing TV and Radio spots is widely understood with
pricing that is somewhat static, the online media world is like a
lot the Wild West - lacking structure, standards, transparency and
efficiency. It’s broad, deep and dynamic. In other words, it’s hard
to get your arms around it if you aren’t able to dedicate
substantial resources to it.
Despite some of the challenges of
advertising on the Web, very few
companies can afford NOT to do it. There’s no denying that the
Internet has changed the way we all conduct our daily lives. So if
you want to deliver your message to your target audience at the
right time and in the right place, you need to be advertising
online.
While search engine marketing (both
and natural and pay-per-click)
is a no-brainer, there are only so many relevant keyword searches
conducted on any given day. If you are targeting local (vs.
national) audiences, the reach provided by search engines can be
very limited. Lastly, Search Ads are normally geared to attract
clicks, not build your brand. So if search engines alone do not
provide the volume of traffic or brand awareness you need to achieve
your marketing objectives, you must find other ways to reach
prospective customers. This is why the demand for targeted, online
advertising is growing rapidly.
When you start the process of
researching online ad buys, you’ll
quickly find that it’s a pretty daunting task, especially if your ad
budget is limited. Not only is there a universe of media outlets,
but there are also many different types of interactive media. Below
is a summary to help you better understand the market.
Types of Media Outlets
Media buys can be made from a
variety of media service companies,
such as:
- Portals
Aggregators of content, email and IM, such as Yahoo, MSN and AOL.
- Web sites
Such as Chron.com, NickJr.com, MySpace.com and CitySearch.com.
- Ad Networks
Media companies that serve ads across hundreds or thousands of sites,
such as Value Click, FastClick, ContextWeb, Advertising.com and
Vendare Media.
- Affiliate Networks
Networks of small sites; each site select ads it wants to serve.
- Search engines
Such as Google, Yahoo, MSN, AOL and Ask.com.
- Email lists
Owned by companies such as Venture Direct and Net Creations.
Types of Media:
When making ad buys, several types
of online media are available,
such as:
- Text ads on Web sites
- Text ads in email newsletters
- Banner ads on Web sites
- Banner ads in email newsletters
- Rich media (interactive ad units)
- Dedicated email advertisements sent by third parties to their
opt-in lists.
Types of Pricing:
When making ad buys, there are three
primary pricing models,
including:
- Cost per thousand impressions
(CPM)
How print ads are sold, based on reach.
- Cost Per Click (CPC)
Made popular by Google, these are ads where advertisers are only
charged when a visitor clicks on their ads.
- Cost Per Action (CPA)
Commissions paid when a visitor takes a desired action
(e.g. registers or makes a purchase).
Once you get your arms around the
selection of outlets, the various
types of media and how deals are structured, you need to figure out
where to advertise, what types of ads to buy, and how much to spend
on each. This is where experience and expertise in online media is
critical. While the specifics for each campaign will vary, some
basic principles apply.
- Define your target audience(s).
- Define your objectives: Branding, Direct Response or a combination.
- Define metrics for measuring success.
- Determine your budget and timeline.
Once defined, select the types of
outlets and media based on pricing
and available budget. To do this, you’ll need not only a broad
understanding of which types of media and outlets work best given
your audience and objectives, but you’ll also need an analytical
framework to put it all together. This usually requires a complex
spreadsheet or database model to capture the data and manage the
process.
Like most things, the devil is in
the details, and success comes
from doing the little things right. This is why most companies
outsource their online media planning to interactive agencies such
as Spur Digital. As with other aspects of your business, if it’s
complex and requires specialization, and it’s not one of your core
competencies, it’s usually best to hire someone to handle it for
you.
About the Author: Steve Latham is
the founder and CEO of Spur Digital,
(http://www.spurdigital.com) a leading full-service interactive
agency based in Houston, Texas. To learn more about Spur Digital’s
online media planning services please Contact Us.
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