Top 7 Email Marketing Latest Trends

Do you know what online marketing technique has the highest return on investment?

Since you have already read the title, you have probably guessed its email marketing.

Email marketing produces an average ROI of 4,300%, more than PPC advertising, social media marketing, direct marketing, or content marketing. It delivers the best performance when it comes to driving sales and it costs a lot less to implement than other strategies.

If you too want to use this direct and highly-effective marketing channel and get the most from it, you’ll need to do it the right way. This means providing value through your emails and gradually cultivating in your subscribers the desire to buy your product, as well as keeping up with the latest email marketing trends. Here’s our checklist:

1. Mobile optimisation

Optimising your website and email messages for mobile devices are a no-brainer – most people check email on their smartphones, and Australians spend an average of 2 hours on their smartphones every day. The transition of email from desktop to mobile devices won’t stop, and the emergence of wearable devices is yet another proof of this evolution.

On the other hand, mobile devices change subscriber behaviour, and marketers are having a harder time delivering messages that people open and read. Email browsers are becoming increasingly supersized and many experts are advising marketers to keep their subject lines under 35 characters so they are fully captured by mobile browsers.

Read more

How To Use Images Online Without Getting Into Trouble

Where do you get the pictures you use online?

Like most people, do you simply do a Google Search to find something that matches what you’re looking for?  Another really common practice is to just use clipart.

Unfortunately, just because you can find it online doesn’t mean it’s free to use.

There is a growing trend for artists and image copyright holders to send out letters of demand to people using their images.  If you read forums you’ll find that there are people who think this is a scam and unfair. To give you some context, if artists gave away all of their work for free, they would starve and there would be a lot less high quality images for you to use. Copyright law came about for the purpose of protecting the livelihood of creative people and to make it worthwhile for them to continue to produce creative works for the rest of us to use or appreciate and enjoy.

Claims for payment for use of copyright images are not often scams.

When a copyright owner starts to lose income from their work, they have the right to chase up people who are breaching their rights. Copyright is a bundle of rights rather than just one thing and can be breached in a variety of ways. Copying, distributing, republishing, changing, adapting and translating can all be breaches of copyright. If you are in breach, there is a chance that you will receive a letter of demand.

Letters of demand vary depending upon whether they are a form letter, such as those sent out by Dun & Bradstreet on behalf of Getty’s images, or a letter specifically sent out by a legal firm on behalf of their client. We’ve worked with all sorts.

A letter of demand for breach of copyright will usually cover the following:

·         it has been found that you are using the image on your website “for online promotional purposes”

·         the writer is the artist or is authorised to represent the artist or distributor

·         the artist or distributor holds copyright in the work

·         the writer has been unable to verify that you have permission or are licenced to use the image

·         you are requested to immediately remove the image

·         you are asked to pay a licence fee

Read more

How To Promote Your Company’s Seminar Or Conference On Twitter: 3 Things You Can Do TODAY

There are many reasons why a business would run an event. A conference could provide networking opportunities and may help land strategic partnerships with local companies.

A seminar, on the other hand, is an excellent tool for showcasing your company’s expertise while garnering high quality leads to convert at a later time.

Or perhaps a business just wants everyone – their employees and most loyal customers – to have a great time by holding a concert.

The list of reasons could go on and on but here’s the bottom line: you’ve organized an event and you want it to be a success without taking valuable hours away from your business.

So how do you go about encouraging attendance or registrations for your seminar, conference, or concert without losing time and big bucks?

Read more

7 Legal Essentials for Business Online: Part 7 – Discrimination & Accessibility Online

An accessible website should operate the same way for all its users, regardless of their physical ability. In other words, web accessibility is all about inclusiveness; it is about making sure no one is left out because they cannot see, hear, or use a mouse or keyboard like any able-bodied person. With Google’s algorithm change in April 2015, this also means your website has to be mobile friendly.

Advocacy groups argue that having an inaccessible website is discrimination and violation of human rights. Some have even gone on to file high-profile lawsuits against multinational companies like Target, Sydney Olympic Committee, AOL and others receiving favorable decisions in court. These cases were able to set some important precedents so that if your site is not yet optimized for disabled users, your company may be at risk of civil litigation.

Read more

Three Ways to Grow Your Business Using Twitter

Social media is heavily promoted by bloggers as a marketing must. For most B2B companies, Twitter is one of the most frequently used and often wrongly used social media channels. Below are three ways we use Twitter every day to improve our business.

1)    Listen closely to your customers

Most companies do a good job of listening to customers when they directly complain or message the business. It’s not enough in 2015 to do a good job of hearing direct messages. You can learn more from your customers by listening to everything they’re saying. When you find a customer on Twitter simply add them to a list. (We called ours simply #ourclients) By occasionally reading this list we are able to predict what clients may want from us before they tell us. We’re not mind-reading just paying attention.

Read more

How to Get Rid Of Unnecessary Internal E-mails

Do you wish you could get more e-mails every day?  I didn’t think so!  Today I would like to share with you a simple strategy on how you can get back control.

I remember a couple of years ago I was about to deliver a keynote presentation when the CEO of the company asked if it would be OK if he could quickly make an announcement.  Well it didn’t turn out to be announcement, it was more like a full on rant!  He walked onto the stage looking a little disheveled and in his hand he had a whole pile of paper, no actually it looked like a ream of paper.  He went on to explain that this was all the e-mail correspondence he had received with regards to one particular project that he wasn’t even involved in! It also turned out that this was a minor project!  What had been happening is everybody had cc’d every single person they could think of who was even remotely involved in the project on any correspondence!

Read more

7 Legal Essentials for Business Online: Part 6 – Anti-Spam Compliance

Anti-spam rules apply to telephone messaging as well as emails. Anti-spam is not just about bulk messaging. It only takes one text message or one email to be found liable for breaches of anti-spam legislation.

If you have a new business and you don’t use one of the common auto-responder or CRM services like Aweber or SalesForce then you might not be complying with anti-spam laws. If you are non-compliant and there are enough complaints made against you, your text or email system can be blocked or cancelled and your whole method of communication disrupted.  Do you want to be blacklisted and lose the trust of your newest customers before you even get a chance to show them what you’ve got?

Being anti-spam compliant is so EASY I am constantly surprised at the businesses that don’t get it right.

Read more

7 Legal Essentials for Business Online: Part 5 – Website Terms and Conditions

If you’ve been following this series of articles you’ll be aware that terms and conditions have been mentioned a couple of times in different contexts, and there is good reason for that. Creating an online business allows you to interact with people all over the world. You no longer have the relative security of watching someone walk through the front door of your store and being able to make a judgment about how you want to behave with them, and how you might expect them to behave.

In an online environment the space is open and accessible 24/7 and you don’t necessarily get to check out your customers before they go to buy. The beauty of being online is that you get to set your own rules, within the context of the laws you chose to apply to your website.  How does this work in practice?

If your business is here in Australia you don’t really want to get involved in a dispute somewhere the other side of the world. You particularly don’t want to get dragged into a court proceeding that is in America, where ridiculous damages claims appear to be the norm. As an aside, did you know that New South Wales is the second most litigious state in the World, behind California?

Read more

Tomorrow Starts Today (And Three Other Time Saving Tips)

At one time I was running four successful businesses. At once.  I get a lot of business questions: how much should I charge (as much as you can), is SEO worth it (of course) and will this ever get easier (I hope so!)  But easily the most frequently asked question was “how do you have so much more time than I do?”

To be hyper-efficient takes time and dedication. However, below are a few of my top tips to get you started on your path to more productive work.

 1. Tomorrow Starts Today

Tomorrow’s productivity is highly dependent on how you finish today.  The last 30 minutes of your day should always be spent preparing for tomorrow and the rest of the week.  What work is outstanding? What are the three most important things for you to get done tomorrow? What can you knock off early in the morning when you first walk in?

We all know the lesson about putting the big rocks in the jar first so that the rest fit, right? Don’t forget it. Every day should start with the biggest project you need to work on or finish.

Read more

7 Legal Essentials for Business Online: Part 4 – Consumer Protection Online

First rule of online business: Do Not Piss Customers Off – They Will Tell the Whole World!

Ok, so some people agree with the idea that any publicity is good publicity and if you’re in that camp, do what you will! For those of you who are concerned about the viability of your business and would rather see no comments on social media rather than negative comments, listen up.

Consumer law (trade practices/ fair trading) was consolidated and made consistent around Australia in 2012 and is now overseen by the ACCC rather than your local consumer affairs or fair trading office. Those offices still exist and continue to manage a raft of local legislation as well as investigating consumer complaints. This consolidation saw an increase in what was covered by consumer laws.

Read more