Preparing your small business for 21 century

How to Ensure Your Business is Equipped for the 21st Century

by Andrew Boyd

In the fast-paced business world, things are evolving all the time. If you want to maintain the success of your business, you need to ensure that you are keeping up with the changing times, and adapt to all of the new demands that are being thrown your way.

Although the economy does seem to be on the right path once more, it can still be a difficult time for businesses if they do not embrace all of the new types of technology and marketing that is available to them. So whilst some of the things we are going to talk about in this post may cost you some money, they are all to help your business stay successful in the long term.

Make sure you have adequate IT equipment

New technology comes onto the market at such an alarming pace that it sometimes feels that you have only just managed to update everything in your office before it’s already outdated again. With such a huge cost to a company, it’s easy to let this slide. However old, dysfunctional equipment reduces productivity and decreases employee satisfaction, which can only be a bad thing for your business. It’s important to put plans in place to update each department’s technical equipment in a logical order. Or, if there’s a need to update all of the hardware in one go, perhaps look into equipment finance offerings to see if this is a way to spread the costs and make things a bit easier.

Update your website

With so many people using the internet on a daily basis, having a good online business presence is vital. You need to ensure that your company website is up to the scratch of competitors in your industry, and allows visitors to find exactly what they are looking for. User experience has become more important than ever – with so much choice on the web, it only takes a couple of seconds for a visitor to make their mind up about whether they want to stay on your site. A higher bounce rate can lead to a decrease in search performance, so you want to make sure you do some analysis of what is the required standard in your current market.

Embrace social media

Many businesses seem to be told that they should be on social media, but after they have set up a Facebook and Twitter profile, they don’t really know what to do next. You shouldn’t see these social platforms as just another web page – you need to use them as a tool to interact with your customers and create a more human element to your company. Many people use social media as a way to complain and vent their frustrations, yet this is a good way to show that you are able to deal with such issues in a calm, professional way in a public arena. You can also use social media to share interesting content, run competitions and reward your followers in other ways to provide your customers with a sense of exclusivity.