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How To Fix A Data Breach: Fast And For Good

The Australian Federal Government this week launched the annual Stay Smart Online Week. In conjunction they have released the Stay Smart Online Small Business Guide. Business owners can use this guide to ensure they are following safe online practices, and have sufficient security in place to protect sensitive data from a potential breach.

This comes at a time when businesses, organisations and government departments are increasingly being subject to data breaches on a regular basis. Yet in what is a growing concern, there appears to be little consensus about what entities should do once a breach is discovered.

Defining a data breach is an exercise in itself. At its core, it refers to an unauthorised access of information on a computer or network. Hacking is the most common example, however the guidelines below apply not just to data breaches but to instances of online bullying, defamation, threats and similar problems in the digital space.

So who should you call when you want to investigate a data breach? The straight answer is that it all depends on what you want to achieve.

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7 Legal Essentials for Business Online: Part 6 – Anti-Spam Compliance

Anti-spam rules apply to telephone messaging as well as emails. Anti-spam is not just about bulk messaging. It only takes one text message or one email to be found liable for breaches of anti-spam legislation.

If you have a new business and you don’t use one of the common auto-responder or CRM services like Aweber or SalesForce then you might not be complying with anti-spam laws. If you are non-compliant and there are enough complaints made against you, your text or email system can be blocked or cancelled and your whole method of communication disrupted.  Do you want to be blacklisted and lose the trust of your newest customers before you even get a chance to show them what you’ve got?

Being anti-spam compliant is so EASY I am constantly surprised at the businesses that don’t get it right.

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